Service
Compromised Wallet Cases
Assess unauthorised wallet transactions and help organise information needed for exchanges, platforms, cybersecurity professionals or authorities.
Overview
When a wallet is compromised, speed and documentation matter. We help you secure what remains, reconstruct the unauthorised activity, and assemble a case file that others can act on.
What this involves
- Review of unauthorised outbound transactions
- Organisation of evidence for exchanges, platforms and authorities
- Identification of which reporting routes apply to your jurisdiction
- Guidance on device and account security going forward
What to prepare
- All transaction hashes for unauthorised transfers
- Approximate timestamps of when you noticed the loss
- Details of devices, browser extensions or approvals in use at the time
Please note
We never need your seed phrase or private key, and you should never share them with anyone.
Start here
Every case starts with understanding what happened.
Submit the available transaction information for an initial assessment. Never include seed phrases, private keys, passwords or authentication codes.
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